Feedback & support

This is the intake surface. Pick the lane that fits — a roadmap priority, an unsupported case, a docs or billing issue, or a support question. The roadmap shows what's shipped, certifying, and planned; priority requests and unsupported-case reports shape its order.

Before you send (privacy & sanitization): nothing here is collected automatically — you control what your mail client sends. Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.

Request a roadmap priority

Tell us what should move up the roadmap, and why.

Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.

Report an unsupported case

You sent a valid return and it declined or wasn't modeled — tell us the shape (not the taxpayer's data).

Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.

Flag a docs / DX gap

The docs or examples didn't let you do something — tell us what was missing.

Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.

Report a billing-contract issue

billed / retry_safe / idempotency / quota behaved differently than the contract says.

Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.

Contact support

A correctness concern or an account issue goes to support, not the roadmap. Please don't paste API keys, bearer tokens, or full taxpayer documents — describe the case in general terms.